Why Prime Video App is Not Playing on iPhones?
One of the commonly observed reasons for the Prime Video app not working can be an unstable internet connection. With a slow or dead network, you just get stuck on the home page, half loading the page and getting unresponsive. Let us begin the troubleshooting process. Check out the various fixes to solve Prime Video Not Playing or Loading Videos on iPhone.
Force Close Prime Video App and Relaunch
Often force closing the unresponsive app and reopening it does the trick. You may try this trick to fix the Prime Video app as well.
Restart the iPhone
Always update the apps to their latest build as launched and shared by their developers. This will help to keep the bugs and other technical issues away. After the bugs are fixed, and the app stepped up to its latest version, it should run seamlessly.
Check the Internet Connection
If your iPhone is getting disconnected now and then from WiFi, get in touch with your ISP. Check if the network is down for repair works. If they affirm the same, then wait until they fix the issue at their end. You may try to use mobile data and stream Prime video content with that. It may not be stable and fast as compared to your WiFi. To remove the content restrictions for the Prime Video app on iPhone,
Stop Using VPN When Streaming Content
Disable the VPN during streaming content on the Prime Video app. This will allow you to watch the streamable contents in your region without any geological blockage.
Reset the Network Settings
Coming back to the faulty network issues, if you think there is some snag within the network settings of the iPhone, you may reset it right away. That has worked for a lot of Prime Video subscribers.